Server Policies and Acceptable Use [v1]

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• [1] Disseminate or transmit unsolicited messages, chain letters, unsolicited commercial email or unreasonably large volumes of email on a daily basis. FalconEye, at its sole discretion, may permit you, if you have a legitimate purpose and after written request, to send CAN SPAM-compliant mass mail after receiving our full authorization;
• [2] Disseminate or transmit any material that, to a reasonable person may be abusive, obscene, pornographic, defamatory, harassing, grossly offensive, vulgar, threatening or malicious;
• [3] Disseminate or transmit files, graphics, software or other material, data or work that actually or potentially infringes the copyright, trademark, patent, trade secret or other intellectual property right of any person;
• [4] Create a false identity or to otherwise attempt to mislead any person as to the identity, source or origin of any communication;
• [5] Export, re-export or permit downloading of any message or content in violation of any export or import law, regulation or restriction of the United States and its agencies or authorities, or without all required approvals, licenses and/or exemptions;
• [6] Disseminate or transmit any virus, trojan horse or other malicious, harmful or disabling data, work, code or program;
• [7] Interfere, disrupt or attempt to gain unauthorized access to any computer system, server, network or account for which you do not have authorization to access or at a level exceeding your authorization;
• [8] Disseminate or transmit any virus, trojan horse or other malicious, harmful or disabling data, work, code or program;
• [9] Engage in any other activity deemed by FalconEye to be in conflict with the spirit or intent of this agreement or any FalconEye policy;
• [10] Use your server as an “open relay” or similar purposes;
• [11] Run a public recursive DNS service on your server. FalconEye is the sole arbiter as to what constitutes a violation of this provision.
• [12] Violations of system or network security are prohibited, and may result in criminal and civil liability. Examples include, but are not limited to the following: unauthorized access, use, probe, or scan of a systems security or authentication measures, data or traffic. Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks. Forging of any TCP-IP packet header or any part of the header information in an e-mail or a newsgroup posting.
• [13] No GRE tunneling is allowed on the FalconEye network without express written permission.
• [14] No for-profit VPN services are allowed on the FalconEye network without express written permission.

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We impose a variety of automated enforcements depending on the severity of the request. See the table below for FalconEye's enforcement actions.

Issue	Enforcement
Copyright Content Detected or DMCA Takedown Request	Customer is contacted. Server is suspended after 24 hours if no response is received.
DDoS/Botnet Activity Detected (including spam botnets or blasting)	Immediate Suspension. Customer is contacted and explanation is requested. The server will be formatted before being reactivated. The server will be permanently suspended after two infractions.
Malware Detected (excluding botnets)	Customer is contacted. Server is suspended after 24 hours if no response is received. Severe issues will warrant immediate suspension at FalconEye's discretion.
IP blacklisted due to malware	Customer is contacted. Server is suspended after 24 hours if no response is received. Severe issues will warrant immediate suspension at FalconEye's discretion.
IP blacklisted due to spamming	Customer is contacted. Server is suspended after 24 hours if no response is received. Evidence of direct violation of the Terms of Service or spamming will result in immediate suspension.
Phishing Detected	Immediate suspension of the server. Customer is contacted and explanation is requested. Server will only be reactivated after being formatted.
Impersonation of a person or company is detected	Immediate suspension of the server. Customer is contacted and explanation is requested.
Gross / Offensive Content (e.g. illegal pornography)	Immediate and permanent suspension of the server including a report to local/federal law enforcement as required by law.
Harm or Harassment	Customer is contacted. Server is suspended after 24 hours if no response is received.
Credit Card Dispute or PayPal Dispute	All FalconEye products and services will be immediately suspended. Customer will be contacted and sent to collections.

Fair Usage Policy - Unmetered Bandwidth 

Other Illegal Activities 

Terms of Service [v1]

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Privacy Policy [v1]

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Cookie Policy [v1]

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Acceptable Use Policy [v1]

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